Effective Date: 27/8/25
1. About Us
Business Name: Business Email Address
ABN: 48003436870
Registered Address: 457 Elizabeth St Surry Hills Nsw 2010.
Contact Email: new@businessemailaddress.com.au
Jurisdiction: These Terms are governed by the laws of Australia.
2. Services Provided
We offer the following Services:
- Free business email address using our domain names.
- Paid business hosting services.
- Business Email Address is not obligated to provide technical support and cannot guarantee that your questions will be answered in a timely fashion by any third party hosting partner.
Use of the Services must comply with these Terms, and is intended for legitimate business use.
Subject to and conditioned upon our retained rights and all other terms and conditions set forth in this Agreement, Business Email Address offers this Service as soon as practicable after registration. You will receive a password, account, and instructions upon completion of the registration process. You are responsible for maintaining the confidentiality of both your password and your account and are fully responsible for all activities that occur under your password and your account. You agree to immediately notify us of any unauthorized uses of the account or any other breaches of security and Business Email Address cannot and will not be liable for any loss or damage from your failure to comply with this security obligation. You acknowledge and agree that under no circumstances will Business Email Address be liable, in any way, for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
3. Account Registration
To use our Services, you must:
- Be at least 18 years old (or have parental consent)
- Provide accurate and current personal and billing information
- Maintain the confidentiality of your login credentials
You are responsible for any activities under your account.
4. Acceptable Use
You agree not to use our Services to:
- Send spam, bulk, or unsolicited emails
- Host or distribute malware, phishing pages, or illegal content
- Use web hosting for torrenting, crypto mining, or botnets
- Infringe on copyright or trademark laws
- Violate Australian law or international regulations
We may suspend or terminate your Services if you breach this policy.
5. Fees and Payments
- Paid services are billed based on your selected hosting or email plan.
- All fees must be paid in advance or as per your plan terms.
- Failure to pay may result in account suspension or termination.
- Refunds are not issued unless required by Australian Consumer Law.
6. Data Storage and Backups
- You are responsible for keeping local copies of your critical data
- You are responsible for backing up your Data on your own computer. Business Email Address does not warrant or otherwise guarantee that it will back up your Data or that data which has been backed up can be retrieved, and will not be responsible for any archiving or backup of your Data. If any of your Data is damaged, deleted, lost or corrupted in any way, or becomes otherwise unavailable, whether due to termination or suspension of your account pursuant to this Agreement or otherwise, Business Email Address will have no obligation or liability to you.
7. Web Hosting Terms
When using our partners business email hosting you also agree to:
- Maintain updated website software to reduce security risks
- Avoid excessive resource usage (e.g., CPU, RAM, disk space)
- Not exceed storage/bandwidth limits as outlined in your plan
We may limit or suspend hosting if you exceed fair use or breach Acceptable Use Policy.
8. Third-Party Services
We may use trusted third-party providers for services such as:
- Data storage
- Spam and virus filtering
- Web security tools
These services are subject to their own terms and privacy practices. We are not responsible for downtime or data loss caused by third-party providers.
9. Privacy and Data Protection
We comply with the Privacy Act 1988 (Cth). By using our Services, you consent to our data collection and usage practices as outlined in our Privacy Policy.
We will never sell your personal information to third parties.
10. Service Availability
We strive through our hosting partners to maintain high service availability, but:
- We do not guarantee 100% uptime
- Scheduled maintenance or emergencies may affect service and we are not liable for these outages.
- We are not liable for any temporary service outages of our hosting partners.
11. Suspension and Termination
We may suspend or terminate your account if you:
- Breach these Terms or our Acceptable Use Policy
- Fail to pay for paid Services
- Violate laws or harm our infrastructure or other users
- Use of any email address provided by us to link to any material which is offensive, harmful, violent, threatening, abusive or hateful, or engage in any false, deceptive or fraudulent activities in association with your use of the email address provided including trademark or common law violations.
- Any and all services which are or may be provided to you pursuant to this Agreement, including the licensure of rights herein, are not exclusive and nothing in this Agreement shall limit or restrict us from providing similar services and granting similar licenses to third parties regardless of whether such third parties are competitors of you. Nothing in this Agreement shall limit or restrict us from engaging in any activities similar to yours or in competition with you.
On termination, your access to services and data may be permanently lost.
12. Intellectual Property
We and our licensors retain all intellectual property rights to the platform, tools, and branding.
You may not:
- Copy, modify, or reverse-engineer our software or intellectual property.
- Use our trademarks without permission
Content you host remains your property, but you grant our hosting partners permission to store and serve it as part of the hosting service.
13. Limitation of Liability
To the fullest extent permitted by law:
- Services are provided “as is” without warranties
- We are not liable for indirect or consequential damages
- Our total liability is limited to the amount you paid (if any) in the past 12 months
These Terms do not limit your rights under Australian Consumer Law.
14. Indemnification
You agree to indemnify and hold harmless Business Email Address , its employees, and affiliates from any claims or losses arising from your:
- Use of the Services
- Breach of these Terms
- Violation of laws or third-party rights
15. Changes to Terms
We may update these Terms periodically. When we do:
- We will update the “Effective Date” above
- We may notify you via email or system notification
Continued use of our Services after such changes means you agree to the new Terms.
16. Governing Law
These Terms are governed by the laws of Nsw, and any disputes will be resolved in the courts of that state.
17. Contact Us
If you have questions or concerns, please contact:
Email: new@businessemailaddress.com.au
PRIVACY POLICY
This Privacy Policy describes how BUSINESS EMAIL ADDRESS (“we”, “us”, or “our”) collects, uses, stores, and discloses your personal information when you use our services, including our website, email hosting, and web hosting services.
We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who We Are
Business Name: BUSINESS EMAIL ADDRESS
ABN: 48003436870
Registered Address: 457 Elizabeth St Surry Hills Nsw 2010.
Contact Email: new@businessemailaddress.com.au
2. What Information We Collect
We collect personal information directly from you or through your use of our services. This may include:
- Full name
- Email address
- Contact information (e.g., phone number, address)
- Account login credentials
- Billing and payment details (if using paid services)
- IP address and browser/device information
- Email content (hosted/stored under your account)
- Website content (if using our web hosting services)
We do not collect sensitive information unless required by law or with your explicit consent.
3. How We Collect Personal Information
We collect your personal information when you:
- Register for an account
- Use our email or hosting services
- Contact us for support
- Visit our website (via cookies and analytics)
- Make a payment or subscribe to a plan
We may also collect technical data via cookies, log files, and analytics tools to monitor usage and improve our services.
4. Why We Collect Your Information
We use your information to:
- Provide and manage our email and web hosting services
- Process transactions and manage billing
- Communicate with you (support, notices, updates)
- Improve our services and website
- Comply with legal and regulatory obligations
- Detect and prevent fraud, abuse, or violations of our Terms
5. Disclosure of Your Information
We do not sell your personal information.
We may disclose your information to:
- Third-party service providers (e.g., for data storage, backups, spam filtering, or billing)
- Regulatory bodies or law enforcement (if legally required)
- Professional advisers (e.g., legal or accounting)
All third-party providers are required to handle your information in compliance with applicable privacy laws.
6. Overseas Disclosure
Some of our service providers may be located outside Australia (e.g., cloud storage providers). We take reasonable steps to ensure these third parties comply with privacy obligations comparable to those under Australian law.
7. Data Security
We take reasonable precautions to protect your personal information, including:
- Encryption for data in transit and at rest
- Firewalls and access controls
- Regular security audits and updates
However, no system is 100% secure. You are responsible for maintaining the confidentiality of your login credentials.
8. Accessing and Correcting Your Information
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or outdated information
To request access or correction, please contact us at [Your Privacy Contact Email]. We may require identity verification.
9. Retention and Deletion
We retain personal information only as long as necessary for:
- Service provision
- Legal compliance
- Backup and security purposes
You may request deletion of your account and associated data by contacting us. Some information may be retained for legal or regulatory reasons.
10. Use of Cookies
Our website uses cookies and similar technologies to:
- Analyse traffic and improve site performance
- Remember your preferences and settings
- Support login functionality
You can disable cookies through your browser settings, though this may impact site functionality.
11. Your Rights Under Australian Law
Under the Privacy Act, you have the right to:
- Know what personal information we hold
- Access and correct your data
- Complain if you believe your privacy has been breached
12. Complaints
If you have a complaint about how we’ve handled your information, please contact us first. We will investigate and respond within a reasonable time.
If you’re not satisfied with our response, you can contact the:
Office of the Australian Information Commissioner (OAIC)
13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. If significant changes are made, we’ll notify you via email or your account.
14. Contact Us
If you have any questions or requests regarding this policy, contact:
Email: new@businessemailaddress.com.au